Privacy Policy
Last updated: 18 May 2026.
1. Data we process
- Account data: your name, work email, company, password hash, and team/permission settings.
- Campaign data: lead lists you upload (contact name, email, company, and any custom columns you provide), templates, and sending configuration.
- Operational data: message send/bounce/reply events, mailbox health metrics, and audit logs used to run and secure the service.
2. How we use it
Solely to provide the outreach service: rendering and sending your campaigns, managing deliverability, suppression and unsubscribe handling, support, and abuse prevention. We do not sell your data or your leads.
3. Sub-processors
We use infrastructure and email-delivery providers (cloud hosting, a transactional email relay, and Microsoft 365 for mailbox integration) to operate the service. These process data only to deliver the service.
4. Your leads
You are the controller of the lead data you upload. You are responsible for having a lawful basis to process and contact those individuals. We process it as your processor to deliver your campaigns, and honor unsubscribe and suppression signals.
5. Retention & deletion
We retain account and campaign data for the life of your account. Email [email protected] to request export or deletion of your tenant's data.
6. Security
Passwords are hashed, sessions are signed, state-changing requests are CSRF-protected, and admin access requires MFA. No system is perfectly secure; report concerns to [email protected].
7. Contact
Privacy questions: [email protected].